Refund Policy

Last updated: 28 July 2026

At Laddu Office Chair and Sofa Repair, we are committed to delivering quality repair work. This Refund Policy outlines the terms under which refunds may be considered.

1. Service Inspection Terms

Every repair begins with a free on-site inspection. We provide a written or verbal estimate before starting any work. Service begins only after the customer approves the estimate.

2. Refund Eligibility

Refunds may be requested only if the repair work was not delivered as agreed or if a part installed by us malfunctions due to defect within the warranty period. Requests must be raised within 7 days of service completion.

3. Repair Warranty Conditions

Replaced parts (such as hydraulics, gas lifts, wheels and mechanisms) carry a limited warranty of 30 to 90 days, depending on the component. Warranty covers manufacturing defects only — not misuse or wear and tear.

4. Non-Refundable Services

Inspection fees (if applicable), travel charges, custom upholstery work, and services already completed and signed off by the customer are non-refundable.

5. Customer Responsibilities

Customers are expected to provide accurate information about the furniture issue, allow safe access to the work area, and inspect the work before sign-off.

6. Resolution Process

To raise a refund or warranty request, call us at +91 9899595368. We will inspect the issue within 2–3 working days and provide a resolution — repair, replacement of defective part, or partial refund as applicable.

Contact

Laddu Office Chair and Sofa Repair
22B/56, Udyog Vihar, Sector 56, Gurugram, Haryana 122015
Phone: +91 9899595368